Book appointment
online
Doctolib

jameda

Privacy Policy

View Privacy Policy in English

Valid since: 2022-03-22

Updated on: 2023-05-12

This Privacy Policy explains LORA's (DW MVZ GmbH) policies regarding the collection and use of information we collect when you access www.heylora.com (the "Service"). This Privacy Policy describes your privacy rights and how you are protected by data protection laws.

By using our service, you consent to the collection and use of your information in accordance with this Privacy Policy. Please do not access or use our Service if you do not consent to the collection and use of your information as set forth in this Privacy Policy. This privacy policy was created using the CookieScript privacy policy generator.

LORA (DW MVZ GmbH) is entitled to change this privacy policy at any time. This may happen without prior notice.

LORA (DW MVZ GmbH) will publish the revised privacy policy on the website www.heylora.com.

Collection and use of your personal data

What kind of data we collect

When using our service, you will be asked to provide us with personal information in order to contact or identify you. www.heylora.com collects the following information:

  • Usage data
  • Name
  • E-mail
  • Mobile phone
  • Date of birth

Usage data includes the following data:

  • Internet Protocol (IP) address of the computers accessing the website.
  • Website requests
  • Referring websites
  • Browser used to access the website
  • Time and date of access

How we collect data

www.heylora.com collects and receives information from you in the following ways:

  • When you complete a registration form or otherwise submit your personal information.
  • From external, public sources.

Your data will be retained for up to 365 day(s) after termination of your account. Your data may be retained for longer periods of time in accordance with applicable laws for the purpose of compiling reports or records. Data that does not personally identify you may be retained indefinitely.

What we use your data for

www.heylora.com may use your data for the following purposes:

  • Provision and maintenance of our service, as well as monitoring the use of our service.
  • To fulfil a contractual agreement. Your personal data assists in the development, execution and compliance of a purchase agreement for products or services you have purchased through our service.
  • To contact you. LORA (DW MVZ GmbH) may contact you by email, telephone, text message or other form of electronic communication in connection with the features, products, services or security updates as necessary or appropriate.
  • To keep you informed about news, general information, special offers, new services and events.
  • Marketing and Advertising Initiatives. LORA (DW MVZ GmbH) may use the non-personal information we collect from you to improve its marketing efforts.
  • Targeted advertising. Your personal data may be used to provide advertising tailored to your specific interests.
  • Collection of testimonials and customer feedback. If you provide a testimonial or review about your experience of our service, these may be published on the website or otherwise shared.

How we use your data

LORA (DW MVZ GmbH) may share your information, as appropriate, in the following situations:

  • With your consent. LORA (DW MVZ GmbH) will disclose your data for any purpose only with your express consent.

Release by third parties

Any third party to whom we disclose your data must disclose the purpose for which they intend to use your data. They must only retain your data for the period of time specified when the data was requested or received. The third party provider may not further collect, sell or use your personal data unless it is necessary to fulfil the stated purpose.

Your data may be disclosed to third parties for the following reasons:

  • Analytics data. Your data may be shared with online analytics tools to track and analyse website traffic.
  • Marketing initiatives. Your data will be used to create and send newsletters, email marketing, advertising and more
  • Placement of targeted advertising campaigns. LORA (DW MVZ GmbH) works with third-party providers to run targeted advertising campaigns.
  • Improving our service. Your data may be shared with third party providers to improve our service and/or interaction with providers.

If you choose to provide such information during registration or otherwise, you grant LORA (DW MVZ GmbH) permission to use, disclose and store such information in accordance with this Privacy Policy.

Your data may be passed on for other reasons, e.g:

  • Compliance with applicable laws, regulations or court orders.
  • Respond to claims that your use of our service infringes the rights of third parties.
  • Enforce any agreements you have with us, including this Privacy Policy.

Cookies

Cookies are small text files that are stored on your computer by websites you visit. Websites use cookies to allow users to navigate efficiently and to help perform certain functions. Cookies that are necessary for the proper operation of the website may also be set without your consent. All other cookies must be approved before they can be set in the browser.

  • Essential cookies. Essential cookies enable core website functions such as user login and account management. Without the essential cookies, the website cannot be used properly.

Security

The security of your data is important to us. www.heylora.com employs a range of security measures to prevent the misuse, loss or alteration of the data you provide. However, as we cannot guarantee the security of the data you provide, access to our service is at your own risk.

LORA (DW MVZ GmbH) is not responsible for the performance of, or your interactions with, websites operated by third parties. When you leave this website, we encourage you to review the privacy practices of other websites with which you interact to determine the appropriateness of those practices.

Contact

If you have any questions, please contact us via one of the following channels:

Name:LORA Dental Practice (DW MVZ Ltd.)

Address: Trautenwolfstr. 8, 80802 Munich, Bavaria, Germany

E-mail: support@heylora.com

Website: www.heylora.com